NH Collection Medellín Royal

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NH Collection Medellín Royal, Restaurant

About the property

The NH Collection Medellín Royal hotel is set within a luscious green oasis in the heart of the city's financial district. From here, Medellín's main conference center is only 15 minutes away on foot, while the Santafé and Oviedo shopping centers are practically on the doorstep. The 135 rooms at NH Collection Medellín Royal have chic, minimalist decor. Each provides guests with unparalleled comfort, with soundproofing, high-end bedding, and a choice of pillows. Enjoy a freshly brewed coffee from the Nespresso machine in each room while taking in the stunning views of the valley from the rooms on higher floors. Breakfast service starts as early as 4am and you can enjoy it either at the restaurant or on the poolside terrace. It features a wide spread of options including local flavors, dishes cooked to order, and gluten-free alternatives. Our restaurant serves delectable international cuisine at lunch and dinner. You can also unwind with a drink on the rooftop terrace by the pool or at the Pegasus bar to the accompaniment of weekly live music. Invigorate your body at our gym and then take a dip in the heated outdoor pool or enjoy the Jacuzzi and massage services at the spa. We also have four meeting rooms for up to 100 people.

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Popularity

Very good

General

2998

Tripadvisor 9/10

1325

Booking 8,8/10

743

Expedia 9/10

930

Main services

Wi-fi

Car park

Wheelchair-accessible

24-hour reception

Included services

Wi-fi

Car park

* Some services may carry an extra charge.

Guest reviews

9/10 Superb

Cleanliness9.4/10

Staff and Service9.2/10

Amenities9/10

Property conditions and facilities9/10

10 / 10

ENRIQUE

Excellent property. Next I would like to see more promo of the city inside the room. Also a very much soft mattress.

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8 Apr 2025

8 / 10

Oscar

La visita fue placentera. La mayoría de los trabajadores son amables y respetuosos. Sin embargo la gran mayoría son muy serios. No sonríen. Sus expresiones faciales o corporales no invitan al huésped a dirigirse a ellos. Creo que pudieran tener un mejor ánimo a la hora de atender al huésped. Decir “buenos días” o “buenas noches”, no cuesta nada. Los porteros fueron todos muy amables. Pero el staff de la recepción pudo haberlo hecho mucho mejor. El staff del restaurante fue mas o menos. El único que siempre saludaba y atendía con buena disposición fue el señor Diego. Excelente atención. Volvería a visitar? Si. Pero ojalá pudieran mejorar la calidad de socialización y expresión corporal. Una sonrisa, no cuesta nada.

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23 Mar 2025

10 / 10

Katherine

Siempre es una agradable experiencia hospedarme en este hotel. Su equipo de trabajo y la comida muy bien. Necesitan renovar un poco más la alfombra.

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22 Mar 2025

10 / 10

Lance

Close to everything

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21 Mar 2025

Information about the area

Medellín, Colombia

With a stay at NH Collection Medellín Royal in Medellín (El Poblado), you'll be within a 5-minute walk of Santafé Mall and Oviedo Shopping Center. This luxury hotel is 0.8 mi (1.2 km) from Medellín Clinic - El Poblado and 1.2 mi (1.9 km) from Poblado Park.

Medellin is the second largest city in Colombia, and the capital of Antioquia. Due to its pleasant spring-like climate all year round the city is known as the City of the Eternal Spring. Despite its reputation of dangerous city throughout the 1980s and 1990s, Medellin is now considered to be one of the safest cities in Latin America.Medellin is a modern city of significant elegance, with luxurious restaurants, stylish bars and cafés, boutiques and galleries. Colombian figurative artist Fernando Botero was born here, you'll find many of his sculptures spread throughout the city, especially in Plaza Botero where there are 23 sculptures of the Colombian artist. There are several museums and old churches to visit, an impressive Metropolitan Cathedral, a superb Botanical Garden and many lively squares. Many people come here for the nightlife, which has the reputation to be one of the best in Colombia. Medellin is also known for its noteworthy festivals and events, such as the International Poetry Festival, the International Jazz Festival, the International Tango Festival, the Flower Parade and Los Alumbrados, the Christmas lights decorating Medellin, which make it the most beautiful Latin American city for the holidays.

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What’s nearby

Río Sur Shopping Center - 0.2 km / 0.1 mi
Santafé Mall - 0.3 km / 0.2 mi
Oviedo Shopping Center - 0.3 km / 0.2 mi
Golden Mile - 0.4 km / 0.2 mi
La Strada Mall - 0.6 km / 0.4 mi
Museo El Castillo - 1.1 km / 0.7 mi

Getting around

(EOH) Medellin, Olaya Herrera, CO - 3.19 km
(MDE) Rio Negro, Jose Maria Cordova, CO - 16.92 km

About accommodation

General

Air conditioning
Soundproof rooms
Family rooms
Designated smoking area
Pets allowed
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

24-hour security
Security alarm
Smoke alarms
Key card access

Activities

Hot tub/Jacuzzi
Spa facilities
Massage
Fitness centre
Spa and wellness centre
Full body massage
Massage chair
Fitness

Services

Room service
Ironing service
Airport shuttle (additional charge)
Meeting/banquet facilities
Luggage storage
Concierge service
Shuttle service
Dry cleaning
Tour desk
Daily housekeeping
24-hour front desk
Airport shuttle
Shuttle service (additional charge)
Laundry
Business centre

Safety features

First aid kit available
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Contactless check-in/check-out
Physical distancing rules followed
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

Restaurant
Bar
Breakfast in the room
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Use of cleaning chemicals that are effective against Coronavirus
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Terrace
Sun terrace
Outdoor furniture

Parking

Parking garage
Free parking
Parking
Private parking
Parking on site

Accessibility

Wheelchair accessible
Toilet with grab rails

Pool and wellness

Swimming Pool

Transport

Airport drop off
Airport pick up

Languages

English
Español

About the rooms

The accommodation has 52 rooms:

Bedroom

Linen
Wardrobe or closet

General

Air conditioning
Ironing facilities
Safety deposit box
Hardwood or parquet floors
Iron

Accessibility

Accessible by lift
Upper floors accessible by elevator

Room Amenities

Socket near the bed
Adapter
Hypoallergenic pillow

Bathroom

Body soap
Conditioner
Bath or shower
Hairdryer
Shampoo
Toilet
Shower
Towels
Private bathroom

Media & Technology

TV
Telephone
Cable channels
Flat-screen TV

Food & Drink

Minibar
Bottle of water

Kitchen

Coffee machine
Electric kettle

Outdoors

Outdoor dining area

View

City view
View

Living Area

Sofa
Seating Area
Dining area
Desk

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Restaurants

CYGNUS

Access for guests and visitors
Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Available in the rooms

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are allowed. Charges may be applicable.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional fees

Fee for buffet breakfast: approximately COP 37660 to 75321 per person
Airport shuttle fee: COP 112000 per vehicle
Pet fee: COP 154 per accommodation, per night
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Other details

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Accomodation license number

15954

*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.